Prototype.

Experience Architecture

We don't touch your codebase. We diagnose the data, design the experiments, and prototype the full customer journey.

Start Audit

The_Workflow.sys

A sequential loop of data ingestion and high-fidelity prototyping. We hand your developers the exact blueprint they need to build.

CORE
Ingest
We connect to your stack (Mixpanel, GA4, Stripe) to see the truth.
Diagnose
Identify friction points in Acquisition, Activation, and Retention.
Prototype
We build interactive Figma prototypes of the solution.
Handover
Your engineers get pixel-perfect specs. Zero guessing.
Review
We analyze the post-deployment metrics to verify lift.
START HERE

The Audit

A 48-hour deep dive into your current CX. We find the broken data links and the churn points you are missing.

STATUS: OPEN
01

ACCESS

Grant read-only access to analytics.

02

MAPPING

We trace the user journey map.

03

REPORT

PDF with UI fixes & strategy.

🏗️

The Foundation [Item]

Most startups have broken tracking. We perform a complete clean-up and implementation of your event taxonomy before you scale.

> Audit existing event firing.
> Define Standardized Naming Convention.
> Implement GTM (Tag Manager) Container.
> Data Cleanliness: 100%.
ONE-OFF PROJECT

The Growth Pod

SUBSCRIPTION

Your fractional Product Design team. We meet weekly, prototype experiments bi-weekly, and optimize from CRO to Retention.

1. Strategy
Weekly Sync.
2. UX/UI
Flow Design.
3. Handoff
Dev-Ready Specs.
4. Review
Impact Analysis.
CONTACT FOR AVAILABILITY

Full CX Architecture

🔄

Beyond the landing page. We analyze the entire lifecycle—onboarding, activation, support, and renewal—to stop the leaking bucket.

PHASE 1: Churn Analysis & Qualitative User Interviews.
DESIGN: Prototyping new Onboarding & Activation flows.
PHASE 2: Retention loops and resurrection campaigns.
ENDGAME: A seamless, high-LTV customer experience.
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🔮

Fractional CPO

The highest tier. I join your Slack, I attend your board meetings, and I direct your internal product/design team. Full strategic oversight of the Customer Experience.

  • > Mentor Jr Designers
  • > Prioritize Roadmap
  • > Scale Retention
  • > Investor Reporting